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"We were absolute novices in the Mac world, having just fled from a decade of troublesome existence using Windows. Dave Perez was invaluable in helping us to set up our new computer and to find our way around in the many functions that differ from those we knew from our PC use, and was friendly and reliable throughout the process. He has kept in touch with us ever since those early days and continues to be exceedingly helpful. We are both grateful for his guidance and would gladly recommend him to others making the transition from a Windows computer to a Mac."

Robert Silverberg & Karen Haber - Science Fiction Authors


"After several years with my old hosting, I was tired of slow responses from admins, a lack of care in keeping the server up & running, and a general lethargy about the whole hosting business. Moving my sites to MacDave has been a real breath of fresh air - Not only was the service set up quickly, but Dave personally jumped in and solved a couple of issues I had while moving my data across. It doesn't get any more helpful than that!"

Dana, Owner - danamania.com & danaquarium.com


"Over the years I have had many Mac techs; but, alas, they have left town or moved on to something else.

It is a pleasure to be now working with someone who I know will be around the next time I need technical help, is close by geographically, and is willing to make an effort to come as quickly as possible.

I have been told by several different people that I needed to upgrade to a newer Mac but it took until I met you to make the commitment because I trust that you know what you are doing and are willing to put in the time it takes to get it right.

You told me you never work more than a maximum of 4 hours on a machine because you don’t want to burn out and begin to make mistakes. Well, it took 7-1/2 hours, no mistakes, and you got the job done.

Thank you! I will definitely give your name to anyone looking for Mac technical support.

I also like the idea that you want to teach your clients as much as possible so that they won’t need you."

Pamela Drake, Toy Designer - Berkeley, CA


"I found Dave just in time! My five year old Apple computer wasn't working properly and I was advised I might need a new one! Dave answered my call immediately and came to my house. He got it running good as new. He backed up my data and is teaching me to use its many features as well. His rates are very reasonable and I don't think there is much he doesn't know or can't figure out. Thanks Dave!"

Janet Davis - Alameda, CA


"I have been very pleased with Dave Perez and MacDave since he responded to an ad on craigslist. Dave has consistently gone beyond expectations to provide great service and support while I got my sites up and running. Dave has been a font of helpful ideas all along the way. If I run into questions or a problem, Dave is always there.

The service itself has been excellent. Downtime for system updates and maintenance is negligible and usually in the middle of the night. I have always gotten plenty of notice if something has to be done on the server. Dave has fought off attacks on my Mambo site and changed it over to the less-vulnerable Joomla. My readers never even noticed.

I have been very pleased with my relationship with Dave and MacDave and plan to continue it for a long time."

Jack Ivers, Editor


"I am a recent retiree who had been spoiled by having on demand in-house Mac tech support for many years. My terror at being set adrift after retirement resulted in my buying but not installing a new OS for my mid-aged G5 iMac. I consider myself more than lucky that I happened upon MacDave in the Yellow Pages. I figured that with that name, he would know Macs and I would be spared the hassles of a Windows person straining to be "Macright." Happily, my instinct was correct. MacDave is a jewel! He was able to fit me into his schedule quickly, arrived right on time, and proceeded to provide more service than I could have imagined at a ridiculously reasonable price. His OS installation was very thorough, including maintenance and security checks. He took the time to educate me about how to better use my Mac and made suggestions to ensure better back-up. He had recommendations for hardware and for sources for purchasing it. He was courteous and has the ability, rare among tech support people, to communicate technical information in layperson terms and without any condescension. He even called me a few days after the installation to check and make sure everything was working properly. I have bookmarked MacDave's website, started a paper folder for him, and put his card in a handy place. As of now, he is definitely my go-to guy for all of my tech support needs."

Suzanne - Albany, CA


"I wanted to thank you for the work you did on my macbook. Your insight into the problems that I was having was very informative and helped me out of the difficult situation of not having a computer, you were able to fix the hard drive and recover all of my files in a very short time. Your advice was not only a time saver but saved me a great deal of money, the macbook runs better now than it did before the hard drive crashed! Great installation work on your part. And thank you again for coming over and setting up the printer and the back up system."

Lynn Wilder - Oakland, CA

 
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